Privacy Policy

Effective Date: July 2025

At Holiya, your privacy is a priority. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services.

By using holiya.co.uk (the “Website”), you agree to this Privacy Policy.

What data we collect

We may collect the following personal information:

a. Information You Provide Directly

Name, email, phone number (for account creation or contact forms)
Health conditionsor preferences (e.g., PMS, digestion, fibroids)

b. Information Collected Automatically

IP address
Browser type, operating system, device type
Website usage data (pages visited, time on site, etc.)

We use cookies and similar technologies. See our [Cookie Policy] for details.

How We Use Your Information

Send important service emails (e.g. booking confirmations)
Share wellness content or newsletters (if you opt in)
Monitor and improve our platform and content
Comply with legal and regulatory obligations

We process your data based on:

Consent (e.g., subscribing to emails or submitting health preferences)
Contract (e.g., booking a session or attending an event)
Legitimate interest (e.g. analytics or security)

Your data is stored securely on UK- or EU-based servers, or other trusted platforms compliant with GDPR. We take appropriate technical and organisational measures to protect your data.

Our site may contain links to third-party websites (e.g., practitioner sites, product affiliates). We are not responsible for their privacy practices and recommend reviewing their policies separately.

Holiya is not intended for use by individuals under 18. We do not knowingly collect data from children.

We may update this Privacy Policy occasionally. Any significant changes will be notified on the website or via email.

We retain your information for as long as needed to provide services, or to comply with legal and financial obligations.

You can request deletion at any time unless we are required to retain it.